Bar & Pub
Head Bartender | Dec 23 – May 24
Waterfront on the Pier, Melbourne, Australia
Context and Company Description
Waterfront on the Pier, a stunning Port Melbourne venue with a high-end restaurant and an upstairs event space for 150–200 guests, faced challenging times during my tenure. Hired amidst financial difficulties, I worked as Bartender and quickly promoted head Bartender, constantly adapting and delivering exceptional service to help navigate the venue through this critical period.
Job Responsibilities:
- Overseeing Bar Operations.
- Training and Supervising Staff.
- Creating and Updating Drink Menus.
- Managing Inventory and Stock Levels.
- Ensuring Quality Control.
- Handling Customer Inquiries and Complaints.
- Maintaining Hygiene and Safety Standards.
- Monitoring and Maximizing Bar Revenue.
- Mixology
- Cocktail Knowledge
- Budget Awareness
- Cleanliness
Café, Bar, Retail Store Supervisor | Sept 23 - Feb 24
CherryHill Orchards, Melbourne, Australia
Context and Company Description
CherryHill Orchards, an 80-year-old cherry-producing company near Melbourne, hosts two highly popular annual festivals, attracting 500 to 2,500 guests daily. During the cherry-picking festival, I managed the on-site café, bar, and retail store, leading a team of 15 staff members.
Job Responsibilities:
- Opening and closing the café and retail service points.
- Cash management and reconciliation.
- Conduct team briefings, allocate staff duties, and coordinate breaks.
- Maintain an exceptionally high standard of customer service.
- Drinks menu Development.
- Maintain strong team motivation and provide ongoing coaching.
- Count and replenish stock.
- Upselling and Promotion Implementation.
- Upselling
- Creativity
- Work Ethic
- Space Management
Bartender | May – Sept 23 & 24 (Seasonal)
Divers Tavern, Broome, Australia
Context and Company Description
Divers Tavern, a lively and fast-paced sports bar in remote Australia, operates from morning until late and thrives during its bustling events. Known for its vibrant atmosphere, it’s never empty. I worked two seasons here as a versatile staff member, seamlessly handling both bar and floor duties during the same shifts to meet the venue’s dynamic demands.
Job Responsibilities:
- Preparing and Serving Beer and Cocktails.
- Handling High-Volume Orders Efficiently.
- Maintaining Clean and Organized Bar Areas.
- Replenishing Stock Quickly During Service.
- Engaging with Guests to Enhance Their Experience.
- Processing Payments Swiftly and Accurately.
- Following Responsible Service of Alcohol Guidelines.
- Collaborating with Staff to Manage Crowds Smoothly.
- Fast Paced Environment
- Efficiency
- Stamina
- Beer Knowledge
My Experiences
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